Management of Aggressive Behaviour
- We are certified to deliver Management of Aggressive Behaviour or (MOAB). MOAB is an 8-16-hour course designed to support Nation Staff and other front-line staff on de-escalation techniques.
- We provide real life – on reserve examples – of challenging situations, difficult conversation and techniques to safely intervene in difficult situations.
- Our approach incorporates culture, tradition, psychology and common-sense practices to better address challenging situations.